Gabi MacLean
Supervisor, Client Services

About Gabi
Gabi brings a thoughtful, grounded presence to her role as Supervisor, Client Services at Your Counselling. With a deep understanding of how meaningful the first point of contact can be, she approaches every interaction with care, clarity, and a genuine respect for the courage it takes to reach out for support.
Known for her strong judgment, approachable leadership, and commitment to exceptional client care, Gabi oversees the day-to-day operations of the Client Services team while ensuring every client receives a welcoming, professional, and supportive experience. She is highly skilled at navigating complex questions, coordinating care efficiently, and helping clients feel informed and confident as they begin their counselling journey.
As Supervisor, Client Services, Gabi provides leadership, mentorship, and operational oversight to the administrative team. She works closely with clinic leadership to strengthen client-centred processes, enhance service delivery, and ensure consistency across the organization. From scheduling and billing inquiries to supporting complex client needs and guiding her team, she is dedicated to creating a seamless experience that reflects the values of compassion, professionalism, and excellence that define Your Counselling.
Gabi believes that exceptional client care begins long before the first therapy session. Through her leadership, attention to detail, and genuine compassion, she helps create an environment where clients are welcomed, respected, and supported from their very first interaction with the clinic.


















