Gabi MacLean

Gabi brings a thoughtful, grounded presence to her role as Senior Client Services Coordinator at Your Counselling. With a deep understanding of how meaningful the first point of contact can be, she approaches each interaction with care, clarity, and a genuine respect for the courage it takes to seek support.

Known for her strong judgment and calm leadership, Gabi supports clients through the early stages of their counselling journey by offering clear guidance, attentive listening, and steady reassurance. She is highly skilled at navigating complex questions, coordinating care efficiently, and ensuring that clients feel both informed and supported as they move forward.

In her senior role, Gabi provides leadership within the client services team, helping to shape consistent, client-centred practices and supporting the overall flow of care across the organization. She brings a high level of professionalism and insight to her work, balancing warmth with structure and foresight, and is often a trusted point of reference for both clients and colleagues.

Whether assisting with scheduling, billing inquiries, or helping clients understand their options, Gabi is known for her ability to create ease and confidence in moments that can otherwise feel overwhelming. Her presence reflects the values of Your Counselling—care, integrity, and thoughtful connection—and we are grateful for the leadership and stability she brings to our team.